How to get support and advice

Due to Covid-19, we are unable to offer our face-to-face service at the moment, either via the office at St Aldates, or the outreach services at Cuttleslowe and Northway. We are, however, still able to help and support you, via webchat, email and over the phone: 0300 3309 054.

For more details on how to contact us, visit our Advice page, or watch our short video below.


Citizens Advice Oxford
Citizens Advice Oxford
Due to #Covid19, our Oxford office is now closed. But we are still here to help.

Watch our short video to find out how to get an answer to your #coronavirus-related and other questions, including on:

• Universal Credit and other benefits
• your employment rights
• your housing/tenancy rights.

We're receiving a high volume of calls, so if may take a little longer to get through. Alternatively, email us and one of our advisers will get back to you shortly:

Thank you.
Citizens Advice Oxford

Follow @oxfordcitizensadvice


If you’ve been affected by the #coronavirus crisis, you might be able to claim benefits or get more money on your current benefits.

Take a look on the @CitizensAdvice website for more information



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We provide free, confidential and impartial advice and support, and campaign on big issues affecting people’s lives. Our highly trained volunteers help us to provide these services, but we need your support in order to continue helping our community.

Citizens Advice Oxfordshire

provide advice in Oxford city.

For information about the work of Citizens Advice across Oxfordshire go to