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Citizens Advice Oxford
Citizens Advice Oxford
Travelling to Spain? Know your rights

BBC Radio 4, Today, 27/07/20 (clip starts 18:24)

Citizens Advice Director of External Affairs, Katie Martin, was interviewed on BBC Radio 4's Today programme about what rights holidaymakers have in light of the government guidance on travel to Spain, and the quarantine measures announced last weekend.

She said it's up to the airlines whether they cancel their flights, but some have already started offering people a change in dates. She added that, while it's difficult for the airlines, they should "continue to do the right thing" for consumers, whether that is cancelling flights, giving refunds, or offering alternative flights.

Listen more here... (clip starts 18:24).

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