How to get support and advice

For details on how to contact us, visit our Advice page, or watch our short video below.


Citizens Advice Oxford
Citizens Advice Oxford
On Universal Credit or low income? Keep warm this winter. You may be eligible to apply for the Warm Homes Discount. We can help you with this.

Call 0300 3309 054.
Follow @oxfordcitizensadvice


Despite calls to move to Tier 2, Oxford remains in Tier 1 - for now:

To find out what the Tier 1 restrictions mean for you, check the @CitizensAdvice website ⤵️




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We provide free, confidential and impartial advice and support, and campaign on big issues affecting people’s lives. Our highly trained volunteers help us to provide these services, but we need your support in order to continue helping our community.

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Citizens Advice Oxfordshire

provide advice in Oxford city.

For information about the work of Citizens Advice across Oxfordshire go to

Citizens Advice Oxfordshire