We help people find a way forward

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice online, over the phone, or face to face, to assist people with money, legal, consumer and other problems. Our offices cover the city of Oxford, but anyone from anywhere can come to us for free advice.

Our goal is to help everyone find a way forward, whatever problem they face. People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We work with a variety of partners on many initiatives in our local community.
Find out how you can get advice here.

We give advice to millions of people

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

Last year, Citizens Advice Oxford helped 5,849 people from across all wards in the city.

We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.

We speak up for our clients
No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.

With the right evidence, we can show big organisations – from companies right up to the government – how they can make things better for people.

We see how problems can be linked. By helping people with the underlying cause of their problems and making sure these problems don’t get worse, we save the government and public services hundreds of millions of pounds every year.

We make a difference

Citizens Advice Oxford helps around 6,000 people each year.

  • 4 in 5 felt less stressed, depressed or anxious.
  • Half had more money or control over their finances.
  • Nearly 1 in 4 had a more secure housing situation.

Link to client video