Citizens Advice Oxford provides free, independent impartial and confidential advice service to around 6,000 people each year, helping our clients find a way forward with a range of problems including accessing welfare benefits, managing debt, resolving employment, consumer, family relationship and housing issues.
During 2023-24 our core advice services were provided mainly by a team of 68 volunteers and a smaller team of paid staff. We also offer specialist services for debt, advice to those suffering with cancer, supporting vulnerable people and applying for universal credit. Our advice facing roles operate across different channels such as face to face appointments, email and telephone to make our service as accessible as possible to clients with differing needs.
You can find out about all our services and activities during 2023-2024 in our Annual Report.
