On July 7th 2025, our team will be taking part in the Oxford Legal Walk - a 10k walk around our beautiful city!

We offer free, confidential, and impartial advice to help people move forward. This walk raises money for us and other advice centres in Oxford, enabling us to continue supporting those who need it most.

Your support truly makes a difference! Please consider sponsoring us, and help us make a real impact. Any donation, big or small, will go a long way.

Donate here: http://bit.ly/CAO-walk

Join us on Tuesday, 25 February, 2-3 pm, for our first Data Insights event of 2025 as we explore debt, a troubling legacy of the cost-of-living crisis. We have broken the record for both the number of people coming to us for help with debt, and the size of the debt burden, even as cost-of-living pressures ease for some.

At our February Data Insights event a panel of experts will explore our latest data, uncovering what’s driving people into debt, the challenges they face, and how the government can better support people in debt forced to make dangerous cuts to essential expenses.

Guest speakers:

Helen Undy, Chief Executive, Money and Mental Health Policy Institute

Dianne Lyons, Chief Executive Officer, Citizens Advice Leeds.

We’ll also take the first look at our winter data, comparing this winter with previous years. Has the crisis truly eased, or is it just the governments and the media's perception of what defines a crisis that has changed?

Register now to uncover how the cost-of-living crisis is evolving and how rising costs and mounting debts continue to create barriers to recovery for those hardest hit.

We are pleased to inform you that from 1st April 2025, three of our local Citizens Advice offices will merge to become Citizens Advice Oxfordshire. They are:

• Citizens Advice Oxford (City)
• Oxfordshire South & Vale Citizens Advice (including Abingdon, Didcot, Henley & Thame)
• Citizens Advice West Oxfordshire

After careful consideration and approval from our Boards of Trustees, this change is being made to ensure we remain sustainable for future generations, enhance our services, and support even more people in our communities.

The merger will allow us to improve operational efficiencies, such as sharing IT resources and support, and invest into frontline services to strengthen the help we provide.

You will continue to receive the same high-quality service, and your data will remain secure and confidential. If you would like more information on how we handle your personal data, please refer to Citizens Advice Privacy Policy

The data controller for the new organisation is Citizens Advice West Oxfordshire. 

In the meantime if you have any questions or concerns, please don’t hesitate to speak to a member of our team or contact This email address is being protected from spambots. You need JavaScript enabled to view it.

We appreciate your trust and support during this transition and look forward to continuing to serve you.

Christine O'Hare
Chief Officer, Citizens Advice Oxford

Do you need an eVisa (electronic Visa) and are your unsure how to get one? Has your BRP (Biometric Residence Permit) or BRC (Biometric Residence Card) expired recently? The UK government has replaced physical immigration documents such as BRPs or vignettes visa stickers with eVisas. We can help you apply for an eVisa or fix problems with your eVisa if you already have one. Please contact us via email or come to one of our outreach locations for advice.