Drop in Advice
Oxford office – 95-96 St Aldates Oxford, OX1 1DA
Thursdays 10am – 1pm at Cutteslowe Community Centre
Fridays 11.30am – 2.30pm at St Francis Church, Hollow Way
You can visit the national Citizens Advice website for further information https://www.citizensadvice.org.uk. You can chat online with one of our advisers via our webchat and email service. This page will open in a new window.
Click on the link above – to start a webchat, click on ‘Start chat’ under ‘Need help now?’ on the left of the screen
If a button doesn’t appear, the service isn’t available right now (it’s usually available Monday to Friday between 10am and 4pm).
If your question is a complain about goods or services bought or received, our specialist Consumerline will be able to help you. Call 03454 04 05 06
Calls to the helplines cost up to 9p per minute from a landline. If you’re calling from a mobile, it’ll cost between 3p and 55p per minute – if you have inclusive minutes, it’s the same as calling a landline.
Churchill Hospital: Macmillan support
Monday – Friday
Giving advice on benefits and grants to people who have been diagnosed with cancer and line managing the other caseworkers on the project.
Benefits in Practice
Benefits advice and casework is given in 8 surgeries across the city.
Housebound under 60s benefits
Home visits for housebound under 50 year olds.